In a small restaurant called Steinly’s on Waterloo road, you’ll find the secret to success in the restaurant world. You’ll find good food, reasonable prices, friendly service and on most days, night-shift manager Tina Bond. I sat down with Tina to find out the dish on this well kept secret.
Steinly’s has been around for 27 years. Before it was located on Waterloo road, it was housed in the Midtown Motel. After retiring from the tire manufacturing business, Mr. Bernard Steinly knew the restaurant business was the next step for him. “He wanted to open up a doughnut shop. Mrs. Steinly reminded him he would have to wake up at 1 and 2 am to make the doughnuts and after that, he realized a restaurant would be better.” But Mr. Steinly still wakes up in the morning to bake deserts for the customers who arrive at 7am and everyone else for that matter.
Bernard Steinly runs his restaurant with the help of his dedicated staff that includes his two daughters. When Bernard retires this December, his oldest daughter Becky will take over.
Maybe the secret behind Steinly’s great customer service is the way their employees are treated. Mr. Steinly treats his employees well. “Usually when people come to work here, they stay for a really long time. We feel really appreciated by the customers too.”
Mr. Steinly not only has his eyes out for his employees, but he looks out for his customers too. You’ll always find something new on the menu. “If a customer comes in and says they really hungry for say… white chili, Mr. Steinly will have it on the menu the next day.”
With Mr. Steinly retiring in December customers new and old don’t have to be worried about Steinly’s losing what makes it great. His daughter Becky seems to have inherited his knack for running a restaurant. “Becky could have a restaurant with just her soups.”
If your interest is peaked, but you’re wondering why you’ve never seen any advertisements for Steinly’s lately, there’s a simple explanation. Becky doesn’t believe in advertisements. Steinly’s relies on word-of-mouth advertisement. Which is saying a lot for a restaurant that’s been surviving for 27 years.
Something else you’ll never see is gimmicky deals and specials. “Becky thinks the food is too good to give away. And it is.” Not that the prices on the menu are anything to argue with. Over a four year period, Steinly’s never raised their prices. And when they did have to raise their prices, it was by 25 cents.
Omelets for $3.75, hamburgers for $1.50, a tuna salad sub for $3.95. It’s home cooked food at its best. You can order anything off the menu, regardless of the time of day. What does Tina Bond think is the best thing on the menu? “The roast beef, it’s slow roasted over night. But when I’m cooking, I always get good tips for my liver and onions.”
Take my word for it (I ordered a grilled chicken sandwich for $3.10, such a steal!) Steinly’s is fantastic.
Find out for yourself! Steinly’s is open Monday through Friday from 5:30 a.m. until 9:00 p.m. and Sundays from 8:00 a.m. until 2:00 p.m.
Steinly’s is located on 235 East Waterloo Road. Call 330-773-6422 for carryout!